Heroic AI
Architecting a seamless Cloud & Hosting UX powered by AI.
HostingAIWeb App
01 — The Problem
An ambitious AI integration project that reimagined how users interact with cloud hosting services.
- AmbiguityUsers struggled with complex hosting dashboards and technical jargon, leading to high churn rates.
- Load ConstraintsThe existing infrastructure couldn't handle concurrent AI inference requests while maintaining sub-200ms response times.
- Integration GapsLegacy APIs from multiple hosting providers had inconsistent schemas, making unified automation nearly impossible.
02 — The Execution
Next.jsAWSNode.jsPythonReactPrismaDockerRedisPostgreSQLTailwindTypeScriptUI/UX
How we built it
- 01Scalable microservices backend with event-driven communication.
- 02Fine-tuned LLM chatbot with domain-specific hosting, DNS, and SSL knowledge.
- 03Kubernetes orchestration with auto-scaling inference pods.
03 — The Impact
1M+Concurrent Users
0.15sAvg Latency
72%Ticket Reduction
Challenges
- Achieving <150ms latency on AI inference while keeping cloud costs under budget.
- Building a unified API gateway across 4 different hosting provider backends.
- Training the NLP model to handle ambiguous user intents with 94% accuracy.
Results
- 72% reduction in support tickets within the first quarter post-launch.
- 3.2x increase in user self-service hosting provisioning rates.
- 99.97% uptime maintained across all microservices in production.
04 — The Work
The Heroic AI platform transformed a fragmented hosting experience into a seamless, conversational interface
The Heroic AI platform transformed a fragmented hosting experience into a seamless, conversational interface — reducing operational costs and fundamentally changing how users interact with infrastructure management.
